Lancom Technology, an Auckland based software and technology provider with a track record of successfully serving customers in Australia for more than a decade, has opened its first physical office in Melbourne, Victoria. The office is staffed by account management, presales, and solutions architect professionals, backed by Lancom Technology’s proven delivery team located in Auckland.

Waruna Kirimetiyawa, Chief Executive of Lancom Technology said: “The time is right for a physical presence in Australia, and the State of Victoria specifically. We’ve enjoyed a long history of supporting multiple businesses not just in Victoria, but across Australia. Melbourne is an ideal location for the delivery of our managed services, cloud solutions and custom software development offerings, with the intention to further grow our footprint in this market.”

Lancom Technology’s existing Australian customers include car rental company Hertz and Barwon Health, through which Lancom Technology serves over 100 hospitals across Australia.

Kirimetiyawa says the unfolding COVID-19 crisis is impacting the introduction of the company’s new office, but it isn’t restricting Lancom Technology’s growth ambitions. “It’s perhaps ironic that we are opening an office while our Melbourne people are in lockdown and can’t actually come into the premises. But while there are undeniably new challenges with the pandemic, there are also opportunities.”

“Specifically, COVID is serving as a catalyst for cloud, remote working, improved efficiency and the introduction of modernised applications and services. We’ve had growth on the agenda for several years now, and like many other companies we are compelled to pivot in response to the dramatically changed economic and social circumstances that continue to unfold this year” he added.

However, he notes that Lancom Technology identified and shifted its focus to cloud technologies several years ago. “Right now, the cloud is enabling the kind of remote working we can expect to become a permanent and more prominent feature of professional life in Australia and New Zealand. In other words, Lancom Technology provides solutions to problems which have suddenly become pressing for every business and organisation,” Kirimetiyawa explains.

Despite the prevailing circumstances, the Lancom Technology Chief Executive says expectations for growth through 2020 are in the region of 20 to 30 percent. “We’ve made several acquisitions in New Zealand which have substantially expanded our customer book and our presence in Australia is expected to steadily grow our exposure to clients looking for cloud infrastructure, applications and processes, application modernisation and custom software development.”

The most recent acquisitions include Redbrick, which added 75 clients to Lancom’s books, and the New Zealand operations of Australian managed services provider Powernet, which added a further 160 customers.

“By focusing on delivering value from day one and by solving the most pressing challenges for our customers, our growth ambitions can be met. Yes, the pandemic brings with it serious economic challenges, but we’ve always believed in the power of technology to create leverage. Leverage that yields proven results and exceptional advantage for our clients,” he concludes.